Privacy Policy

Goldbox Jewellers ("we") abide by British law and safegaurd the privacy of the clients and their data. Any information taken by us from the customer ("you") will be done so lawfully. The purpose of the privacy policy is to explain how we use and process your data on this website. 

We follow the UK's data protection legislation- Data Protection Act 2018 and the General Data Protection Regulation (GDPR).This includes:

-The information collected from you and how we use it.

-We follow lawful basis of processing personal data when visiting our website.

- Contractual obligations such as processing online orders, we will collect your name, address and contact details to deliver goods. 

Consent-when given consent to process your data, for example via email. We ask for consent of using cookies whilst using the website-further explained in cookie policy. Any data used is for legitimate interest within the runnings of the business, any data does not reach any third parties and does not impact your rights. 

The purpose of processing your data is for the following;

-supplying goods and managing orders and returns through the website.

-managing customer accounts - Responding to queries or complaints. -Contacting you with information required for your account. -Administer and process promotion or competitions you consent to being apart of. -To learn about how to better understand customer shopping preferences. - With your permission contact you for promotional offers and products you may be interested in. 

-Where we have a legal duty to use or disclose your information. 

Any personal data will be supporting a privacy notice. We collect and process the following date; -Name, age/dob, gender -contact details-postal delivery address and billing address. Phone and mobile numbers and email address. -Orders made by you -Online browsing activity -Any passwords required for this website only. -Your communication and marketing preferences and correspondence with us. -Any feedback or survey responses -Data from public media platforms such as Facebook or Instagram posts. -Information gathered through cookies through website. 

Our use of cookies

Our site uses cookies to track how often you use the website, the contents of your shopping basket and delivering content specifically for you based on your interest. We ask for your consent to use cookies and you can object to this through using the cookie function on the website. 

We follow Data Protection Act of 1998. This includes the right for you to access your personal data used by us. If required, contact us and we can assist in this. Transfer of personal data outside the EEA (european economics area). All data collected by Goldbox Jewellers is stored in servers and data centres within the UK.

We do not give data to third parties unless law enforcement requires us to do so, or for other limited obligated purposes. We may store information with service providers who perform a service to us. These providers use and disclose information when needed to perform service on our behalf accordance to legitimate requirement. We may use analytic servers on our website including Google analytics.